Customer Success Trainee (w/m) (English)

  • Ab: Sofort
  • Für: Vollzeit
  • In: Wien

You are the one bright spot in the middle of the most boring party

because you entertain everybody.

You always have an answer to a question and love to find a solution.

Sometimes people think you are a smarty pants,

but we see you as the genius you really are!

So, how about we just meet and talk!

 

YOUR MISSION:

  • You are in charge for every Customer Interaction regarding our products
  • Social Media Monitoring
  • Testing of new Software Versions
  • You are working closely with our developers to improve the products
  • Improvement of our Product Websites
  • Improvement of our Product Documentation and Training Material

 

YOUR WOWs:

  • You love interaction and communication
  • You like to learn and to test new stuff
  • Very good German and English language skills 

 

EXTRA WOWs:

  • Experience with HTML and CSS
  • First experiences in Up/Downselling 

 

YOUR TRAINING:

  • Working with customers
  • Delivering WOWs
  • Going the extra mile for customers
  • Technical SEO, OnSite and OffSite
  • Offpage Tools (LinkResearchTools, Link Detox, Majestic SEO, Ahrefs)
  • SEO Tools (Sistrix, Searchmetrics, Semrush)
  • Google Analytics and Google Webmaster Tools/Google Search Console
  • OnPage Tools (Onpage.org, Screaming Frog, Deep Crawl) 

 

OUR WOWs:

  • You work in a very autonomous environment and have the possibility to evolve.
  • You are working with very experienced and motivated colleagues that are always good for a laugh.
  • You have most advanced working conditions and equipment.
  • We match your training needs to your personal abilities so you can constantly improve your skills.
  • Your gross salary is from € 1.800 to € 2.400 per month during the Trainee Period. Regarding your Qualifications and Experiences an overpayment is possible. Let’s just talk about that.
  • After the Trainee Program of 6 months, we are looking for a long-term employment relationship with you.
  • We have a soccer table and a pool table that are actually used every day. Additionally we have a variation of soft drinks, sweets and fruits (at least for the health conscience).
  • We are an awesome team with flat hierarchy and a great vibe. We are looking forward to welcome YOU with open arms!

 

Our job is to challenge and improve our products every day, because we love to give our clients the best experience.

LRT is a dynamic workplace with a very fast flow of learning and evolving and we want YOU to be a part of it.

You can apply here.

Please, write us in German if you prefer that and never forget to use our Jobcode SRCS01.

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